EXPERIENCE

A career built through systems, service and trust.

From high-stakes customer service and healthcare logistics to software engineering and global HR technology.

01

May 2026 — Present

FDM Group · Global remit

HRIS Analyst — SAP SuccessFactors

Supporting SAP SuccessFactors operations across more than 16 countries in EMEA, APAC and North America.

  • Employee data, Time Off, workflows, access and reporting support
  • Data-quality remediation and access-governance activity
  • Structured integration QAT/UAT and stakeholder communication
02

Dec 2025 — Mar 2026

FDM Group · London

Software Engineering Consultant

Intensive enterprise engineering training focused on backend systems, APIs, databases, testing and Agile delivery.

  • Java, Spring Boot, JPA/Hibernate and SQL
  • REST API design with Postman and Swagger
  • JUnit 5, Mockito, TDD, Docker and Git
03

Sep 2022 — Dec 2025

Hilton · The Trafalgar St. James

Concierge Assistant

High-trust, premium customer service in a five-star central-London environment.

  • Discovery, communication and tailored problem-solving
  • Escalation ownership under pressure
  • Confidentiality and relationship management
04

Mar 2020 — Sep 2022

NHS · St Bartholomew’s Hospital

Hospital Logistics Support

Critical logistics support through the COVID-19 period in a regulated healthcare environment.

  • Reliability
  • Structured process awareness
  • Service under pressure
05

Jan 2018 — Mar 2020

Souvlaki · Soho

Restaurant Manager

Led daily operations and teams in a high-volume central-London restaurant.

  • Team leadership
  • Workload coordination
  • Conflict resolution

EDUCATION

BSc (Hons) Computer Science — Cybersecurity Pathway

University of Greenwich · London · 2021–2025

Awarded 2:1. Final-year project: a hybrid ML/DL Android malware-detection system with Python analysis tools and on-device TensorFlow Lite detection.